How does Click & Collect work?
Order online and select Click & Collect at checkout. We’ll email you when your order is ready for collection at Carry Out Tyrrelstown, Dublin 15 – usually the next working day. Please wait for your ready for collection email before coming to the store.
When will my order be dispatched?
Orders placed before 9am are usually dispatched the same working day. Orders placed after 9am are dispatched the next working day due to courier pickup times.
Can I request delivery on a specific date?
At the moment, we don’t offer named-day delivery or guaranteed delivery by a certain date. Most orders arrive within 3–5 working days, and DPD usually delivers next working day across Ireland. If you need your order by a specific time, just email us at orders@thecru.ie – we’ll always try our best to help.
Do you deliver across Ireland?
Yes – we offer fast, reliable delivery to every county in Ireland, all from our base in Dublin 15.
Do you deliver kegs and machines too?
Absolutely! We deliver kegs (including PerfectDraft, Blade, and mini kegs) and beer dispenser machines across Ireland, with careful packaging and fast shipping.
Can I track my delivery?
If you’d like tracking info or an update on your delivery, just email us at orders@thecru.ie – we’re always happy to help.
What if I’m not home when my order arrives?
If you’re not home, your carrier may leave a note or try again the next working day. You can also rearrange delivery directly with the carrier if needed.
Do you offer same-day delivery?
We don’t currently offer same-day delivery, but most Dublin orders with DPD arrive the next working day.
Can I change my delivery address after ordering?
If you need to update your delivery address, please email us as soon as possible and we’ll do our best to help before the order ships.
What happens if I can’t collect my order right away?
We’ll hold collection orders for 10 working days. If you need more time, just email us and we’ll extend the period if possible. Orders not collected within 10 working days may be cancelled and subject to a restocking fee.
What carriers do you use?
We mainly use DPD for fast delivery. For fragile orders (like glass bottles), we often use An Post for extra care. If you have a preference, just let us know!
Do you deliver to Northern Ireland?
Yes – we deliver to Northern Ireland and the entire island of Ireland.